AM / Cluster Manager - Tele Recovery (Chandigarh)
ConfidentialChandigarh30+ days ago
Job descriptionDrive location-level performance through planning, training, and allocation strategies Resolve operational challenges and implement corrective actions for underperformance Coordinate with departments to improve recovery efficiency and service delivery Motivate and mentor large teams to meet high productivity and quality benchmarks
Key Deliverables :
- Achieve collection targets across multiple due stages for assigned portfolios
- Manage in-house team leaders and external vendors for recovery efforts
- Monitor and report field team performance using relevant metrics and CRR indicators
- Ensure compliance with audit, quality, and customer escalation processes
Role Responsibilities :
Skills Required
Team Management, Collection Management, Consumer Durables, Recovery
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Manager • Chandigarh