Assistant General Manager

Job title : Assistant General Manager

Location : McLeodganjNaukuchiatal (PAN INDIA)

Industry : Travel Tourism and Hotel Industry

Experience Required : Minimum 6 Years in Hotel Management

Responsibilities : -

• Oversee the operations of the property as per the Organizational chart.
• Hold regular briefings and meetings with all heads of departments and team members.
• Ensure full compliance to Hotel operating controls SOPs policies procedures and service standards.
• Lead all key property issues including improvements and upgradation projects customer service and refurbishment.
• Handling complaints and overseeing the service recovery procedures.
• Responsible for the preparation presentation and subsequent achievement of the Propertys annual OperatingBudget
• Manage on-going profitability of the hotel ensuring revenue and guest satisfaction targets are met and exceeded.
• Ensure all decisions are made in the best interest of the hotels and management.
• Developing improvement actions carry outcosts savings.
• A strong understanding of P&L statements and the ability to react with impactful strategies
• Maximizing room yields revenue through innovative sales practices.
• Work along with the revenue management team in devising methodologies for maximizing revenue
• Act as a final decision maker in hiring key staff at the property.
• Overseeing and managing all departments and working closely with department heads on a daily basis.
• Manage and develop the Hotel Executive team to ensure career progression and development.
• Be accountable for responsibilities of department heads and take ownership of all guest complaints.
• Provide effective leadership to property team members.

Qualifications

Required Experience :

Manager

Key Skills

Restaurant Experience,Hospitality Experience,Assistant Manager Experience,Management Experience,Accounting,Conflict Management,Computer Literacy,Hotel Management,Leadership Experience,P&L Management,Supervising Experience,Restaurant Management

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 40000 - 45000