Head of Sales

Key Responsibilities :

Sales Leadership : Lead and deliver on monthly, quarterly, and annual sales plans for the Mass Market customer segment.

Team Leadership : Provide day-to-day leadership and guidance to the sales operations staff, ensuring accountability and consistent performance.

Geographic Expansion : Identify growth opportunities within assigned geographies, setting clear priorities to capture new business.

Business Acquisition : Take responsibility for acquiring and developing new business through self-initiated calls and internal leads.

Target Achievement : Drive both personal and team sales targets, ensuring goals are met or exceeded.

Profitability : Develop and execute a business plan to increase the profitability of the division through strategic decision-making, cost control, and effective sales strategies.

Payment Collection : Manage the payment collection process to ensure timely revenue realization.

Account Management : Work closely with support staff to ensure excellent client service and satisfaction, contributing to long-term business relationships.

Deal Closure : Be directly responsible for closing deals, from generating leads to finalizing contracts.

Collaboration : Partner with internal teams for efficient execution of the sales process and delivery of solutions.

Coaching & Mentorship : Provide coaching and mentorship to the sales team, ensuring continuous skill development and professional growth.

Market Intelligence : Stay informed about the competitive landscape, emerging technologies, and customer needs to effectively position products and services.

Product Training : Actively participate in product training sessions organized by principles to keep up-to-date with the latest IT infrastructure solutions and trends.

Sales Presentations : Conduct effective sales presentations and demonstrations tailored to customer requirements.

Competencies Required :

Proven Sales Record : Demonstrated ability to exceed sales targets consistently.

Analytical Decision-Making : Strong ability to analyze sales situations, evaluate opportunities, and make data-driven decisions.

Team Building & Leadership : Proven experience in building, leading, and scaling teams, enforcing accountability, and creating a collaborative work environment.

Problem Solving : Ability to quickly identify and resolve challenges, delegating tasks appropriately.

Client-Centric Approach : Excellent communication and relationship-building skills, with a focus on understanding customer needs and delivering tailored solutions.

Leadership : Exceptional capability in leading teams and managing people to ensure performance excellence.

Required Experience & Skills :

Experience :

15+ years of sales experience in the IT industry, specifically in selling enterprise solutions.

Proven track record in selling IT infrastructure products and services such as datacentre solutions, IT storage, servers, networking solutions (switches, routers, firewalls), cloud services, wireless solutions, and more.

Experience in enterprise-level sales with exposure to government, corporate, banking, and institutional clients.

Skills :

Strong understanding of IT infrastructure, cloud solutions, networking, and associated technologies.

Excellent communication, negotiation, and presentation skills.

Ability to manage complex sales cycles and close high-value deals.

Strong leadership skills with the ability to coach and mentor sales teams.

Education :

Bachelor’s degree in IT, Business, or a related field (or equivalent experience).

IT-related certifications or sales training are a plus.

Preferred Skills :

Knowledge of IT solutions such as collaboration tools, video conferencing, boardroom solutions, and business consulting.

Experience working with large-scale infrastructure projects and services.

Strong network within government, banking, and enterprise sectors.