Network Engineer (TAC Support)

Technical skills requirements

Engineer should have experience with network background, understanding of switching, Routing and firewall concepts.

Should have hands on experience in any of the Load balancer / Application Delivery Controller products.

Experience in integration / configuration / administration and troubleshooting of LB or ADC products.

Engineer should have strong troubleshooting skills on TCP / IP and Http / Https ,SSL / TLS & DNS protocols.

Experience in handling issue related to platforms and application management of any of the LB or ADC products.

Note : -

Having Load balancer or ADC certifications would be added advantage.

Eg : F5-CA – Certifications, Citrix Associate / Professional networking, CNS-ADC etc

Nice-to-have skills

Network Skills :

Routing protocols : OSPF, RIP, BGP, Static.

Switching : STP, RSTP, VTP, VLAN, Aggregation Protocols (PAgP / LACP)

Security : ACL, NAT, VPN IPsec Tunnel, SSL VPN Tunnel.

Network Protocols : TCP / IP ,HTTPS,DNS,SSL & TLS

Load balancer : Big IP F5 ,Cirtix, NetScaler, Riverbed, Barracuda or any one of the product

Troubleshooting tools : Wireshark, Putty, TCPDUMP etc

Ticketing tools : SFDC, IPCM, BMC Remedy, Service now ( anyone tool knowledge)

Qualifications

4+ years of relevant work experience in Network Security product.

BSc, BCA, B. Tech., M. Tech. or MCA or an equivalent degree from a reputed university