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We are Hiring For Customer Support International Voice - Pune (Apply Now)

We are Hiring For Customer Support International Voice - Pune (Apply Now)

Infosys BPMPune, Maharashtra, India
2 days ago
Job description

Greetings from Infosys BPM Ltd.,

We are hiring for Customer Support International Voice Process in Pune.

Please find below Job Description for your reference :

Infosys BPM Ltd. is hiring for (Customer Support - International Voice)

  • Job Location : Pune
  • Qualification : Customer Support- Full time Graduates
  • Experience : 1 - 4 Years

Job Description : Senior Process Executive

Location : Pune

Employment Type : Full-Time.

Key Responsibilities :

  • Excellent communication skills to attend / resolve client issues on calls.
  • Open to work in 24
  • 7 and work from office environment
  • Analytical problem solvers who will understand issues and to resolve customer issues
  • Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
  • Being proactive and show the utmost respect for customer's time
  • Good time management, ensuring all contacts with customers add value

    • Must adhere and non-negotiables :

  • Excellent in communication.
  • Need to work on US shift timings.
  • Need to complete specific and dedicated training programs set by the client.
  • 24
  • 7 ,flexible shifts100% WFO, no hybrid

    • Preferred Qualifications :

    Any Graduate - Additional certifications in customer service / upskilling

    Preference will be given to the Immediate Joiners

    Note : Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Thanks & Regards,

    Talent Acquisition Team

    Infosys BPM Ltd

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    Customer Support • Pune, Maharashtra, India

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