Collection Executive

ConfidentialNashik

6 days ago

Job description

Description

We are looking for a motivated and detail-oriented Collection Executive to join our team. This role is ideal for freshers or entry-level candidates who are eager to start their career in finance and collections. The Collection Executive will be responsible for managing customer accounts, facilitating payment collections, and ensuring customer satisfaction.

Responsibilities

Contacting customers to collect outstanding payments
Maintaining and updating customer accounts
Negotiating payment plans with customers
Resolving customer queries regarding payment issues
Preparing regular reports on collection activities and outstanding accounts

Skills and Qualifications

Excellent communication skills (verbal and written)

Strong negotiation skills

Proficiency in MS Office (Excel, Word, PowerPoint)

Basic understanding of accounting principles

Ability to work in a team and independently

Good problem-solving skills

Attention to detail and accuracy

Skills Required

Data Entry, Customer Service, Communication, Negotiation Skills, Problem Solving, Time Management, Attention To Detail, Microsoft Excel, crm software, Collections Process

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Collection Executive • Nashik