Front Office Associate

Job Description : Location :

Karjat Resort or Mulshi Resort

Job Type :  Full-time

Vibsecapes is on the lookout for vibrant and service-driven individuals to join our Front Office team as Guest Service Associates (GSA). If you're someone who loves engaging with people and creating memorable guest experiences, this role is for you.

Responsibilities :

Greet and welcome guests with warmth and professionalism

Handle check-in / check-out procedures smoothly

Assist with reservations, guest queries, and special requests

Coordinate with other departments to ensure seamless service

Maintain accurate records and uphold confidentiality standards

Requirements :

Excellent interpersonal and communication skills

Basic computer literacy; familiarity with PMS is an advantage

Customer-focused approach with a calm demeanor under pressure

Freshers welcome; experience in front office or reception is a plus

Willingness to work in shifts, weekends, and holidays