Job Description : ServiceNow Experts (ITSM / ITOM / ITAM)
Position : ServiceNow Consultant / Developer / Architect
About the Role
We are seeking experienced ServiceNow experts specializing in ITSM ITOM or ITAM to design develop and implement enterprise-grade solutions on the ServiceNow platform. The ideal candidate will bring deep functional knowledge strong technical skills and the ability to drive digital transformation initiatives.
Key Responsibilities
- Collaborate with stakeholders to understand business needs and translate them into ServiceNow solutions.
- Design configure and customize applications within the ITSM / ITOM / ITAM modules.
- Develop workflows scripts integrations and automation within the ServiceNow platform.
- Ensure adherence to ServiceNow best practices governance and security standards.
- Provide technical guidance and mentorship to junior team members.
- Perform troubleshooting root cause analysis and issue resolution.
- Support upgrades patching and enhancements of the ServiceNow platform.
- Document solutions configurations and operational procedures.
Required Skills & Qualifications
Proven hands-on experience with ServiceNow in at least one module (ITSM / ITOM / ITAM) .Strong understanding of ServiceNow architecture data model and integration capabilities.Experience with scripting (JavaScript Glide API REST / SOAP integrations).Expertise in workflows business rules client scripts and UI policies.Familiarity with CMDB Discovery Service Mapping (for ITOM) or Asset Lifecycle Management (for ITAM).ServiceNow Certified System Administrator (CSA) required; Implementation Specialist or Architect certifications preferred.Excellent problem-solving and communication skills.Good to Have
Knowledge of ITIL processes and best practices.Experience with Agile methodology and DevOps practices.Exposure to cloud platforms (AWS Azure GCP) and third-party integrations.Why Join Us
Opportunity to work on enterprise-level digital transformation projects.Exposure to latest ServiceNow innovations and industry-leading practices.Collaborative work environment with growth and certification support
itsm,servicenow,itom,itam,csa
Key Skills
CCTV,Computer Science,Corporate Marketing,E Learning,Arabic English Translation
Employment Type : Full Time
Experience : years
Vacancy : 1
Monthly Salary Salary : 1100000 - 2000000