Senior D365 Finance & Operations (D365FO) Consultant

Type : Fulltime |

Seniority :

Consultant  /  Senior Consultant

About the Role

We’re seeking an experienced

D365FO Consultant

with strong functional expertise, customer support

capability, and handson delivery experience across ERP transformation projects. You will work across multiple

modules, provide highquality support, and help customers optimise and adopt D365FO.

Key Responsibilities

Customer Support & Issue Resolution

Act as the escalation point for complex functional / technical issues.

Troubleshoot errors, investigate root causes, and deliver timely resolutions.

Work directly with users to understand issues and recommend improvements.

Guidance, Training & Adoption

Deliver training, onboarding, and bestpractice advice across Finance, Supply Chain, HR, Warehouse,

Production, and more.

Produce user guides, functional documentation, and operational support materials.

System Administration & Maintenance

Support LCS, PPAC, workflows, and security administration.

Configure roles, duties, and privileges following bestpractice standards.

Assist with electronic reporting, data management, and integration monitoring.

Stakeholder Management

Build strong client relationships through responsive, tailored support.

Communicate risks, progress, and solution recommendations clearly.

Continuous Improvement & Enhancements

Identify optimisation opportunities and collaborate on ISVs, integrations, and workflow updates.

Support enhancements from design through testing and deployment.

Functional Expertise Across Modules

AP / AR, GL, Fixed Assets, Sales, Procurement, PIM, Inventory / Warehouse, Production, HR, Landed Cost,

Licensing, Security.

Security & Technical Collaboration

Design and customise security roles.

Manage D365FO, LCS, and PPAC administration tasks.

Work with developers on integrations, workflows, ER, ISVs, and extensions.

Project Delivery

Lead / support Agile projects and manage priorities with stakeholders.

Work effectively with distributed and crossfunctional teams.

Skills & Experience Required

Experience

10+ years implementing / supporting Microsoft Dynamics ERP; 5+ years in D365FO.

Fulllifecycle delivery experience across industries such as distribution, manufacturing, food / wood / steel

trade, and health.

Experience managing scrum teams within Agile environments.

Technical Capability

D365FO, Azure DevOps, LCS, PPAC, ExFlow, Docentric, integrations, ER, DMF.

Consultant Attributes

Strong communication, stakeholder management, adaptability, problemsolving, and collaboration with

onshore / offshore teams.