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Customer Engagement Specialist

Customer Engagement Specialist

Elevatoz LoyaltyBengaluru, Republic Of India, IN
17 hours ago
Job description

About Elevatoz Loyalty Pvt. Ltd.

At Elevatoz Loyalty, we specialize in building impactful loyalty and engagement programs that drive long-term customer, channel, and employee retention for brands across industries. As a growing startup based in Bangalore, we bring innovation, technology, and insight together to craft customized loyalty solutions that deliver measurable results.

Job Title : Tele Sales Executive

Location : Bangalore

Experience : 1–3 years (Candidates with strong tele-sales background preferred)

Languages Required : Fluent Hindi + any South Indian language (Preference : Malayalam)

Joining : Immediate joiners preferred

Key Responsibilities :

  • Handle inbound and outbound calls to engage with end users of the loyalty program.
  • Drive redemptions by actively promoting offers and encouraging customers to redeem their reward points via the portal.
  • Provide personalized product recommendations to enhance redemption experience.
  • Convert service interactions into sales opportunities while maintaining excellent customer satisfaction.
  • Manage and update call records, feedback, and redemption-related data accurately.
  • Coordinate with internal teams to ensure smooth redemption and resolution processes.

Who Can Apply :

  • Candidates with 1–3 years of experience in tele-sales, credit card, insurance, or customer engagement roles.
  • Strong persuasion and negotiation skills with a target-driven mindset.
  • Excellent verbal communication in Hindi and any South Indian language (Malayalam preferred).
  • Basic computer knowledge and comfort with CRM or portal-based systems.
  • Must be based in or willing to relocate to Bangalore.
  • Perks & Benefits :

  • Competitive salary + Incentives for meeting sales / redemption targets
  • Provident Fund (PF)
  • Health Insurance
  • Professional growth and learning opportunities
  • Friendly and supportive work environment
  • Scope for internal job movement and promotions
  • Work Schedule :

  • 2 Saturdays Working | 2 Saturdays Off
  • Sundays Fixed Off
  • How to Apply :

    If this sounds like you, send your resume to : helma.mathew@elevatozloyalty.com

    Subject : Application for Tele Sales Executive

    Immediate joiners will be given priority.

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    Customer Engagement Specialist • Bengaluru, Republic Of India, IN