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ServiceNow CSM / FSM Integration Developer
MatchPointJunagadh, IN3 days ago
Job description5+ years ServiceNow development experience (3+ years in CSM / FSM). Strong understanding of ServiceNow architecture, data model, JavaScript, Glide API, and Flow Designer. Hands-on experience with integrations (REST / SOAP, Integration Hub, MID Server). Experience with CSM (cases, entitlements, accounts) and FSM (work orders, scheduling, mobile). Strong analytical and Agile / Scrum experience. ServiceNow Certifications : CIS-CSM / FSM, CSA, CAD. Experience with ATF, DevOps, or automated deployments. Knowledge of ITOM / ITSM / ITIL and integration middleware / event-driven architecture.
Type : Contract
Location : Remote
Timezone : After 9 PM IST
Rate : $25 per hour
Overview :
Looking for an experienced ServiceNow CSM / FSM Integration Developer with 5+ years of hands-on development experience. The role involves designing, developing, and integrating ServiceNow CSM / FSM solutions while ensuring scalability, performance, and alignment with business requirements.
Key Responsibilities :
- Develop, configure, and customize ServiceNow CSM & FSM modules (case mgmt, work orders, dispatch, workflows).
- Build custom apps, portals, workspace components, and mobile features.
- Create and maintain integrations using REST / SOAP, Integration Hub, scripted APIs, MID Server, and webhooks.
- Implement business rules, client scripts, UI policies, flows, and workflows.
- Troubleshoot integration issues and optimize platform performance.
- Ensure adherence to coding standards, security, and CI / CD practices.
- Provide post-implementation support and enhancements.
Required Skills :
Preferred :
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