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Sr Business Operations Manager

TMUS Global SolutionsHyderabad, India

19 days ago

Job description

About the Role

As a Senior Business Operations Manager, you will partner closely with PSCO leadership to oversee operational execution across strategic initiatives, vendor partnerships, financial management, and performance reporting.

This role is responsible for enabling operational excellence by coordinating planning cycles, streamlining execution, optimizing vendor engagement, and driving project success. Youll serve as a key point of contact between senior leaders and internal teams, ensuring transparency and alignment across functions. Youll drive strategic project coordination, performance tracking, and continuous process improvement to enhance the effectiveness of the organization.

What Youll Do

Serve as the operations lead for the PSCO organization, supporting executive planning, tracking, and reporting activities
Support project coordination across business-driven initiatives and change programs
Lead cross-functional communications and coordinate alignment between business units, engineering, and leadership
Monitor key programs and initiatives, providing status updates, escalation points, and resolution pathways
Provide guidance on operational priorities, risk mitigation, and strategic alignment for ongoing initiatives
Develop and manage reporting processes (MIS, reconciliations, regulatory tracking, performance metrics)
Identify process improvement opportunities and lead automation initiatives to streamline operations
Manage vendor interactions, including coordination, reviews, and performance tracking
Analyze operational performance data to detect trends and recommend improvements
Contribute to organizational design, goal alignment, and strategy deployment as needed
Support administrative responsibilities including compliance, finance, and people operations

What Youll Bring

Bachelors or Masters degree in Strategy, Planning, Business Management, or related field

10+ years of experience in business operations, stakeholder management, cross-functional leadership

Deep experience in vendor coordination, productivity tracking, and performance improvement

Strong analytical and decision-making skills, with a proactive problem-solving mindset

Excellent verbal and written communication skills

Demonstrated ability to manage multiple priorities in fast-paced environments

Proficiency in project management methodologies, performance tracking, and organizational planning

Comfortable working across levelsfrom executives to cross-functional delivery teams

Strategic thinker with strong process orientation and operational discipline

Must Have Skills

Experience in stakeholder communications, cross functional team engagement, process improvement, vendor management, project management, performance & productivity management.

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Operation Manager • Hyderabad, India