Audio Visual (AV) Engineer 2

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. We’re seeking an Audio Video (AV) Engineer to join our growing team in Gurgaon, India and help shape the future of internal technology at MongoDB.

We are looking to speak to candidates who are based in Gurgaon office for our hybrid working model.

While our global policy supports hybrid working, this role requires candidates to be in the Gurgaon office five days a week.

Job Summary

The Audio Video Engineer will be responsible for the installation, configuration, maintenance, and troubleshooting of complex audio-visual systems, including providing white glove executive support. This role requires technical expertise, strong problem-solving abilities, and a proven track record of contributing to high-quality AV solutions in a professional environment. The ideal candidate will also be involved in the continuous improvement of our AV operations.

Responsibilities

• Collaborate with the AV Lead and Senior AV Engineers to design and implementation of advanced AV systems, including video conferencing, live event support, digital signage, and unified communications
• Perform comprehensive site surveys, technical assessments, and needs analyses to inform system design
• Configure, calibrate, and optimize a wide range of AV equipment, including professional displays, projectors, audio mixers, DSPs, amplifiers, microphones, and cameras
• Implement innovative solutions to automate processes, improve workflows, and enhance support capabilities using shift-left principles
• Continuous improvement mindset; proactively evaluate and enhance support processes to ensure efficiency and effectiveness
• Provide exceptional hands-on executive support, both in-person and remotely
• Conduct thorough testing and commissioning of newly installed systems to ensure optimal performance and adherence to specifications
• Provide troubleshooting and resolution for complex AV system issues, often under pressure during critical events or meetings
• Utilize data to analyze performance and drive improvements in support services
• Develop and maintain detailed system documentation, including schematics, wiring diagrams, and operational procedures
• Manage and execute preventative maintenance schedules for all AV infrastructure
• Collaborate closely with IT, facilities, and external vendors to ensure seamless integration and project delivery
• Stay current with emerging AV technologies, industry best practices, and relevant certifications
• Mentor and provide technical guidance to Global Enterprise Technology (GET) support staff
• Manage AV-related inventory and coordinate with procurement for equipment needs
• Contribute to the development of AV standards and procedures

Skillsets

Technical Expertise

Professional Skills

Qualifications