Job Description : Amdocs CES Consultant (CRM / OMS / Billing)
Experience : 4+ Years
Location : Pune / Bangalore / Hyderabad (other locations can also be considered)
Shift Timing : 9 : 00 AM - 6 : 00 PM IST
Mode of work : Hybrid
Role Overview :
Experienced professionals with expertise in Amdocs CES (version 11 and above). The ideal candidate should have strong domain knowledge in CRM, Order Management (OMS) and Billing, along with hands-on implementation and support experience.
Key Responsibilities :
- Work on design, development, and implementation of Amdocs CES modules (CRM, OMS, Billing).
- Collaborate with business and technical teams to gather requirements, design solutions, and ensure successful delivery.
- Provide production support, troubleshoot issues, and ensure system stability.
- Participate in integrations with other systems and support upgrades.
- Prepare technical documentation and contribute to process improvements.
Required Skills & Experience :
5+ years of overall IT experience with at least 3+ years in Amdocs CES (v11 or above).Strong expertise in CRM, OMS, and Billing modules.Good understanding of telecom domain processes.Ability to analyze, design, configure, and customize Amdocs applications.Excellent communication and problem-solving skills.Nice-to-Have Skills :
Exposure to Amdocs product integration with external systems.Knowledge of Amdocs testing frameworks and automation tools.Telecom BSS / OSS project experience.(ref : hirist.tech)