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SOC / NOC Team Lead (Tier-2) – MSSP Operations (India-Based, Full-Time)

SOC / NOC Team Lead (Tier-2) – MSSP Operations (India-Based, Full-Time)

Symosis Securitynagpur, maharashtra, in
3 days ago
Job description

Location : Remote (India)

Type : Full-Time

Company : Symosis Security

About Symosis Security

Symosis is a cybersecurity consulting firm purpose-built for the AI-native, cloud-first era. We help public-sector and enterprise clients mature their security operations through managed services, offensive testing, governance, and automation. We’re expanding our MSSP practice and looking for a hands-on leader to own SOC delivery, client engagement, and operational maturity.

The Role

We’re hiring a Full-Time  SOC / NOC Team Lead (Tier-2)  to support MSSP service delivery for a high-profile U.S. public-sector client.

You’ll work closely with our U.S. SOC Manager to oversee India-based analysts, maintain 24×7 coverage, and ensure alert triage, escalation, and incident response excellence.

This is a  hands-on, mid-senior technical role —ideal for someone with strong SOC experience who can both execute and guide a small shift team.

What You’ll Do

  • Lead and mentor Tier-2 analysts in day-to-day SOC / NOC operations.
  • Perform hands-on incident triage, RCA, and escalation for alerts from CrowdStrike, Rapid7 InsightIDR, and other platforms.
  • Support U.S. SOC Manager (Paul) in shift planning, turnover, and SLA adherence.
  • Ensure accurate documentation and RCA reporting aligned with client standards.
  • Participate in detection tuning, vulnerability tracking, and continuous improvement.
  • Identify automation opportunities using AI / ML or scripting (Python, PowerShell preferred).
  • Collaborate with U.S. and India teams to maintain consistent processes and service quality.

What We’re Looking For

  • 5–8 years of SOC or NOC experience, preferably in an MSSP environment.
  • Hands-on expertise with  CrowdStrike Falcon  and  Rapid7 InsightIDR / InsightVM  (certifications preferred or willing to complete within 30 days).
  • Proven ability to operate in  Tier-2 analyst or shift lead  capacity.
  • Strong understanding of NIST CSF, MITRE ATT&CK, and incident response workflows.
  • Excellent written and spoken English; experience supporting  U.S. clients across EST / PST .
  • Ability to work flexible hours, including rotational coverage for 24×7 operations.
  • Based in India, remote, with reliable connectivity.

    • Why Join Symosis?

  • Help shape the India SOC operations for a growing U.S. MSSP.
  • Work with cutting-edge SIEM, EDR, and automation tools.
  • Collaborate directly with the U.S. SOC Manager and leadership team.
  • Flat, collaborative culture with high visibility and growth opportunities.
  • Be part of a technically deep, AI-driven security team.
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    Team Lead • nagpur, maharashtra, in