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Senior Manager-South Zone Operations

Senior Manager-South Zone Operations

Indus ActionTelangana, AP, in
27 days ago
Job type
  • Quick Apply
Job description

Job Description

About Indus Action

At Indus Action, we are on a mission to unlock public welfare through a collaborative approach as a 'Do-Tank'. We seek empathetic, driven, and action-oriented team members who are eager to partner with the Sarkar (state) and Samaaj (communities) to make welfare access sustainable and frictionless for vulnerable citizens and their families.

Our vision for a progressive and inclusive society is reflected in our equitable compensation structures, transparent organizational policies, and supportive work culture. As an aspiring Deliberately Developmental Organisation (DDO), we embody our values of Listen. Act. Change. by nurturing active citizens and supporting enterprising individuals with a growth mindset—both professionally and personally.

At Indus Action, you are valued beyond your role or title. We foster an open environment with a no-door policy, encouraging collaboration across all levels. If you are passionate about building impactful solutions at scale while learning joyfully along the way, then Indus Action is the place for you!

Position Summary

The South Zone operations team is excited to launch new projects in Telangana within our education and livelihood verticals. We are seeking a professional who can take ownership of critical project aspects and support the project lead in achieving key outputs and outcomes. This role involves engaging in primary and secondary research, building strong government relations, and implementing essential project components with key

stakeholders. Additionally, support may be required for operations in three other states as per project needs.

Role and Responsibilities

The primary responsibilities would include :

Project Operations :

  • Execution of Project Plans : Work on the actioning of various aspects of the projects with the government across tech, policy, and process. This could involve creating presentations and draft memos for specific policy agendas, scheme design / re-design, technology and policy solutions for improving implementation.
  • Coordinate Cross-Functional Teams : Collaborate with various teams within Indus Action to drive key project outputs and outcomes, ensuring alignment and synergy across functions.
  • Identify and Address Bottlenecks : Proactively identify operational bottlenecks and support the implementation of strategies to enhance efficiency and productivity.

Research & Analysis : Play a key role in conducting research and analysis based on the project requirements through both secondary research and field work to support the team's project design and strategy.

  • Secondary Research : Conduct secondary research, which will include looking at budget outlays, government websites, reports, and socio-economic research on key areas of development and government initiatives based on the team's requirements.
  • Field Work : Conduct on-ground focus group discussions, informal visits and formal surveys to collect data to further landscape analysis and / or policy suggestions based on the team’s needs and requirements of the projects.

    • Stakeholder engagement :

  • Engage with Government Functionaries : Build and maintain relationships with government officials at various levels regarding specific project aspects.
  • Connect with Citizens : Engage directly with citizens from economically and socially disadvantaged groups across diverse geographical areas to gather insights and feedback.
  • Drive Partnerships : Establish and nurture on-ground partnerships with local NGOs and civil society organizations to enhance project reach and impact.

    • Monitoring and Evaluation :

  • Contribute to Evaluation Plans : Actively participate in developing project monitoring and evaluation plans to assess effectiveness and impact.
  • Document Learnings : Capture key learnings from the welfare delivery system on the ground to ensure knowledge transfer within the organisation.
  • Leverage Technology : Utilise technology for efficient data collection and processing, enhancing the accuracy of insights generated.
  • Standardise Reporting Formats : Develop standardized report formats and establish dashboards to effectively share insights and analysis with stakeholders.

    • Requirements

    Skills and Qualifications

  • Educational Background : A Bachelor’s / Master's Degree from any stream (preference will be given to candidates with a background in Public Policy and Social Science), though candidates with relevant experience will also be considered.
  • Technical Skills :

    • ○ Strong analytical and research capabilities, both qualitative and quantitative.

    ○ Knowledge and experience in at least one programming language would be an added advantage.

  • Knowledge : Working knowledge of the Building and Other Construction Workers Act and / or Right to Education Act, preferred.
  • Experience : 3+ years of work experience working with government projects preferred.
  • Communication Skills : Excellent interpersonal skills to build relations with diverse stakeholders.
  • Team Collaboration : Ability to work collaboratively within a remote multidisciplinary team environment while being self-motivated.
  • Language proficiency : Ability to read and write in Telugu would be an added advantage.

    • Behavioural Competencies and Values

  • Citizen-Focused Mindset : Upholding the principle of placing the vulnerable citizen at the centre of every initiative.
  • Entrepreneurial Energy : Showcasing ownership of time and resources to yield solutions
  • Dealing with Ambiguity : Maintaining grace under pressure and showcasing a progressive approach
  • Growth Mindset : Perceiving every experience as a learning curve and an opportunity for growth
  • Collaboration : Cultivating productive partnerships internally and externally.

    • Benefits

    Compensation

    The compensation range will be between 7-11 LPA, depending on the qualifications, experience, and role fit. The candidate would need to use his / her own laptop, and the organisation will bear the annual maintenance cost of up to INR 12000 per year, as per actuals.

    Requirements

    Knowledge and Technical Skills Stakeholder Management Has led and managed a team of 3+ people through a project for 1+ year Partnered with the government and built relations across levels (BDO, SPD, PS, etc) to drive large-scale projects for 1+ year Has worked with government departments at a state-level for at least 2 years Project Management Has managed and delivered projects end-to-end for at least 2+ years Is well versed with principles of designing thinking, planning and execution, budget management, quality control and monitoring and evaluation Data & Technology Is capable of understanding technology (product, not code) used to set up MIS system and envisioning the scope that technology can play to make the implementation smoother Has strong analytical skills to create strategies and analyze data Research and Analysis Has worked on at least 1 project involving fieldwork / primary research (preferred) Has experience with secondary research and data analysis

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