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Senior Executive - Warehouse Operations - Contract Logistics

Senior Executive - Warehouse Operations - Contract Logistics

ConfidentialHapur, India
7 days ago
Job description

ROLES & RESPONSIBILITIES

Key responsibilitiesOperations Management

  • .Responsible for whole shift operation along with manpower planning.
  • .Responsible for all warehouse functions of Inward, Sorting, Picking, Outbound and Inventory.
  • .Need to unload all the vehicles on time and acknowledge on mail for vehicle reporting.
  • .Need to plan required manpower in line with volume fluctuations.
  • .150 plus staff needs to be handled independently with teamwork.
  • .Responsible for loss control of site.
  • .Need to analyze ops miss report and productivity.
  • .Need to ensure good hygiene of warehouse.
  • .Timely reply of customer queries.
  • .Not to compromise on safety of employees and premises.
  • .Timely escalations to Management on non-compliance.
  • .Timely acknowledge on mail for any short / excess shipments received.
  • .Plan for Improve productivity of the site.
  • .Layout wise manpower planning.

oRegional P & L management

  • .Ensure zero debits from customer.
  • .Avoid productivity loss in Ops to sustain margins.
  • .Ensure P & L in line within budget

    • Customer relationship Management

  • .Support to customer based on timely.
  • .Resolving customer queries and sending reports timely.
  • .Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager

    • QUALIFICATIONS & COMPETENCIES

  • .Minimum 2-3 logistics industries experience with at least 4 years in relevant industry.
  • .Rich Exposure to DC Operations
  • .Ability to work under advanced IT environment / Tech savvy.
  • .Graduate / Postgraduate from reputed university preferably in Operations and supply chain management

    • Skills Required

    Manpower Planning, Operations Management, Customer Relationship Management

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    Operation Executive • Hapur, India