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Merchant Experience Designer

Merchant Experience Designer

Albertsons Companies IndiaBengaluru, Republic Of India, IN
1 day ago
Job description

About Albertsons Companies Inc. :

As a leading food and drug retailer in the United States, Albertsons Companies, Inc. operates over 2,200 stores across 35 states and the District of Columbia. Our well-known banners across the United States, including Albertsons, Safeway, Vons, Jewel-Osco and others, serve more than 36 million U.S customers each week.

We build and shape technology solutions that solve customers’ problems every day, making things easier for them when they shop with us online or in a store. We have made bold, strategic moves to migrate and modernize our core foundational capabilities, positioning ourselves as the first fully cloud-based grocery tech company in the industry.

Our success is built on a one-team approach, driven by the desire to understand and enhance the customer experience. By constantly pushing the boundaries of retail, we are transforming shopping into an experience that is easy, efficient, fun and engaging.

About Albertsons Companies India :

At Albertsons Companies India, we're not just pushing the boundaries of technology and retail innovation, we're cultivating a space where ideas flourish and careers thrive. Our workplace in India is a vital extension of the Albertsons Companies Inc. workforce and important to the next phase in the company’s technology journey to support millions of customers’ lives every day.

At the Albertsons Companies India, we are raising the bar to grow across Technology & Engineering, AI, Digital and other company functions, and transform a 165-year-old American retailer. At Albertsons Companies India associates collaborate directly with international teams, enhancing decision-making processes and organizational agility through exciting and pivotal projects. Your work will make history and help millions of lives each day come together around the joys of food and inspire their well-being.

Position Title : Product Designer

About the Role :

Albertsons is transforming how merchants make decisions. We’re bringing AI, data science, and human judgment together to create a new generation of intelligent, explainable tools that empower merchants to act confidently and quickly.

We’re looking for a Product Designer who can turn complex analytical insights into intuitive, elegant experiences.

This is not a traditional UX / UI role. You’ll be reimagining how merchants think, explore, and act building rapid prototypes and horizontal experiences that connect pricing, promotions, and assortment decisions into one unified, AI-powered workspace.

What You’ll Do :

Rapid Prototyping & Concept Design :

  • Build and iterate prototypes in Figma Make, Framer, Webflow, or lightweight front-end tools to explore new decision experiences.
  • Partner with AI and data teams to bring complex ideas (e.G., elasticity, explainability, forecast confidence) to life visually and interactively.
  • Create proof-of-concept mini-sites or demos to test new merchant workflows before engineering investment.

Design Next-Gen Merchant Interfaces :

  • Translate AI and data outputs into human-readable, trust-building interfaces.
  • Design horizontal user journeys that connect pricing, promotion, and assortment in a single experience.
  • Develop conversational and agent-assisted interactions that help users query, understand, and act on AI insights.
  • Create a Scalable Design System :

  • Build modular design components that can scale across multiple merchandising tools.
  • Ensure consistency in visual language, interaction, and explainability across the suite of Pricing and Merchant Intelligence solutions.
  • Collaborate Across Domains

  • Work closely with product managers, data scientists, engineers, and merchants to align on business needs and test prototypes quickly.
  • Lead design workshops to uncover user pain points and co-create intuitive solutions.
  • Communicate design concepts and rationale effectively to executive and non-technical audiences.
  • What You Bring

  • 5+ years of product design experience, ideally within data-heavy or enterprise environments.
  • Deep experience in rapid prototyping tools (Figma, Framer, Webflow) and modern UI systems.
  • Proven ability to translate analytical or AI-driven workflows into intuitive interfaces.
  • Strong sense of systems thinking — ability to design across multiple tools, not within isolated products.
  • Comfort collaborating with cross-functional teams (data science, engineering, business users).
  • Experience designing for AI-assisted or conversational experiences is highly preferred.
  • Excellent storytelling and communication skills;
  • ability to simplify thecomplex and bring data to life.

    Preferred Qualifications :

  • Exposure to retail, merchandising, or data visualization products.
  • Familiarity with GenAI, Explainable AI (XAI), or conversational interface design.
  • Portfolio showing breaks from traditional design silos — e.G., unifying multiple workflows into a single merchant experience.
  • Front-end curiosity (e.G., basic HTML / CSS / React skills) a plus, but not required.
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