Elevate Your Career as a Senior Technical Specialist

Senior Technical Specialist

Seeking an experienced Senior Technical Specialist to implement and maintain Zuora platform components. The ideal candidate will possess a strong foundation in technical roles with 7+ years of experience, including at least 4+ years working with Zuora applications.

Key Responsibilities :

• Platform Implementation : Assist in the design, configuration, and deployment of Zuora modules to meet business requirements.
• System Maintenance : Provide ongoing technical support for the Zuora platform addressing issues, performing updates, and optimizing performance.
• Integration Support : Work with integration teams to ensure smooth connections between Zuora and enterprise systems, such as ERP, CRM, and payment gateways.
• Customization : Develop and maintain custom workflows to automate business processes within Zuora enhancing functionality and efficiency.
• Report Writing : Create and maintain reports to provide insights and support decision-making for the team.
• Testing & Validation : Conduct end-to-end testing, user acceptance testing (UAT), and validate integrations to ensure seamless platform performance.
• Data Management : Use SQL and Python to analyze, transform, and manage data flows between Zuora and other systems.
• Revenue Automation : Support automation and accurate reporting within Zuora Revenue to comply with ASC 606 and other revenue recognition standards.
• Stakeholder Collaboration : Partner with finance, IT, and operational teams to understand needs resolve issues and ensure proper adoption of Zuora tools.
• Upskilling Finance Team : Provide training and support to the finance team to enhance their understanding and utilization of Zuora applications.
• Documentation : Maintain detailed technical documentation for workflows configurations and processes to support system knowledge sharing.
• Monitoring & Optimization : Monitor system health identify areas for improvement and implement solutions to enhance the reliability and efficiency of Zuora components.

Required Skills and Qualifications :