Principal Engineer

Title :

Principal Engineer — Marketing & CRM

Location : Bangalore

Reports to : VP of Engineering

About the Role :

We’re seeking a Principal Engineer to drive the evolution of our cloud-native, SaaS-based marketing and CRM platform serving banks and credit unions across the U.S. The role will focus on technical vision, scalability, re-architecture, and modernization, ensuring the platform is robust, performant, and positioned to scale with our customer base and data growth.

Your Impact :

Own the architectural roadmap — evolve our multi-tenant, microservices-based SaaS platform into a scalable, reliable, and extensible product.

Define patterns and guardrails for micro frontends, backend services, and API design.

Collaborate closely with Product and Engineering Leaders to align technology vision with business goals.

Evaluate and introduce new technologies (e.g., event-driven architectures, Kubernetes patterns, ML pipelines, observability frameworks).

Mentor and elevate senior engineers, promoting engineering excellence and technical leadership.

Drive performance, cost-efficiency, and reliability in data and application layers.

Partner with Data Engineering teams leveraging Minerva, Databricks, and PostgreSQL to ensure our platform supports advanced analytics and personalization capabilities.

Key Responsibilities

Architecture & Platform Evolution :

Assess current architecture and design a roadmap for scalability, resiliency, and modernization.

Champion microservice best practices, including API versioning, service discovery, observability, and CI / CD.

Guide micro frontend integration and modular UI composition.

Lead technical evaluation for cloud infrastructure, container orchestration, and event streaming (e.g., Kafka, Pub / Sub).

Data & Integration :

Ensure seamless integration between transactional and analytical layers (PostgreSQL, Minerva, Databricks).

Define data access patterns, caching, and strategies for large-scale, multi-tenant systems.

Work with data teams to design real-time data pipelines and support advanced marketing analytics.

Engineering Leadership :

Mentor staff and senior engineers; foster a culture of technical rigor and accountability.

Conduct architecture reviews, code audits, and performance assessments.

Establish best practices for DevOps, CI / CD pipelines, testing automation, and security compliance (SOC 2, FFIEC, etc.).

Tech Stack You’ll Influence

Languages :

Java, TypeScript, Python

Frontend :

React, Micro Frontends (e.g., Module Federation, Webpack 5)

Backend : Spring Boot

Data :

PostgreSQL, Databricks, Minerva, Kafka, Redis

Infra :

Kubernetes, Docker, GCP / AWS

DevOps / CI / CD : Jenkins, Terraform

Monitoring :

Prometheus, Grafana, OpenTelemetry

Ideal Background :

12+ years of software engineering experience, including at least 4 years in architectural leadership.

Proven experience in multi-tenant SaaS platforms (preferably fintech, martech, or CRM domains).

Expertise in distributed systems, microservices, and cloud-native architectures.

Hands-on understanding of data architecture (OLTP + OLAP integration, streaming, and warehousing).

Prior experience with event-driven or CQRS architectures is a plus.

Familiarity with banking / financial compliance or data privacy (GLBA, SOC2) is beneficial.

Exceptional communication skills and ability to work cross-functionally with product and business stakeholders.