Salesforce QA Analyst

Title : Salesforce QA Consultant

Location : Remote with two days a month at offices (Del, Blore, Pune, Chennai)

Time : 12 pm to 9 pm

Contract Duration : 6 months + Extendable

Experience : 2-6 years

Job Description :

• Salesforce QA
• Ability to generate test cases by referring to the functional requirements and / or user stories
• Strict adherence to traceability
• Ability to iterate over test cases to refine them as execution progresses
• Performing / assisting in RCA to the extent possible
• Owner test execution & reporting for in-sprint testing as well SIT & UAT
• Leading triage meetings for SIT & UAT
• Good understanding of Admin activities
• Role, Profile & Permission Sets
• Security
• Good understanding of Sales Cloud & Service Cloud
• Lead Nurturing
• Case Management
• Slack integration with ability to perform lead nurturing & case management
• SMS & WhatsApp integration
• Familiarity with Financial Services Cloud is highly desirable
• Understanding of data model to support individual, household, HUF types of accounts
• Understanding of different types of transactions
• Customer 360 view
• Familiarity with backend core systems for wealth management in India is highly desirable
• KYC, Address & CAS verification
• AML & Credit Rating check
• E-Signature using Leegality or equivalent system
• Wealth Spectrum, Trackwizz, BSE StAR, 1SilverBullet etc.