Senior Specialist Business Consultant (Data Consultant)

How will you make an impact

• Collect and interpret large data sets of customer KPIs, focusing on identifying patterns and trends, and report results and recommendations for value achievement to business executives or decision-makers in a consumable and actionable format.
• Create strong models of data correlation between business KPI improvement and adoption of NICE solution capabilities by customer end users.
• Collaborate with internal Business Consultants to define account strategies centered around value achievement.
• Enhance consulting value achievement methodology by creating scalable and repeatable models and processes for new data collection, analysis, and reporting.
• Develop continuous improvement programs to achieve financial goals via NICE AI solutions.
• Design, develop, deploy, and maintain automated BI solutions including dashboards, scorecards, and other reports and visualizations.
• Provide deep insights and recommendations based on thorough data analysis and independent discovery.
• Communicate complex analysis and insights to various stakeholders within and outside analytical teams.
• Develop and deliver compelling, story-driven, data-driven insights.
• Address challenging data issues and technical problems as they arise.
• Analyze customer KPI performance and develop improvement plans, gap analysis, and conduct regular business reviews.
• Support NICE Business Consultants in identifying additional solution opportunities.

Have you got what is takes

Skills Required

Ms Excel, Analytics, Python, Tableau, Data Science, Powerbi, Sql, Etl