Support Function Executive (Lead) with skills Support, PMO for location Bangalore, India

ROLES & RESPONSIBILITIES

Role summary :

As a PMO Lead, the individual needs to have a good understanding of complete lifecycle of Delivery Projects. This role will be closely working with the GDL & Delivery Partners to manage their entire portfolio.

Domain experience needed :

PMO with strong experience in Governance and Reporting.

8+ years of total experience, with at least 1 successful PMO setup or operations experience. Coming from a Delivery experience will be an advantage

Should we able to manage 2-4-member team

Understanding of delivery operations across T&M and fixed-price models

Experience in tracking project financials and staffing utilization

Organized, process-driven, and proactive communicator

Comfortable in high-change environments

o Should have strong stakeholder management skills to work in collaboration with Sales leadership, Delivery, WMG, TAG and finance functions.

Experience in working with Clients Stakeholders in areas like Invoicing / related

o Should be able to Define and implement PMO standards, templates, and reporting across the portfolio.

o Develop and present executive-level portfolio health reports to the GDL and senior leadership

• . Key Responsibilities Include :

Aligning with CP and DP on New and Pipeline visibility along with BizOps.

Create Financial and OPS Summary for the GDL Portfolio - highlight actions and interventions required

Allocation Governance : Both billable and non-billable for an account

Demand Governance, along with co-ordination with TAG & WMG for timely fulfilment

New project creation in Aspire

Customer Onboarding and offboarding

Time sheet compliance (full time and contractors) : Follow up with employees, Assist PMs with allocation changes, Time Reconciliation (customer vs Aspire)

Project Locking : 100% compliance for timely revenue recognition

Invoicing Support & Reconciliation

Employee release feedback : ensuring PMs raise release feedback timely.

Others : Revenue Grid creation, IMF forms, Client reports if any, BGV Tracking, DL updates, Audit Support, Shift allowance

Skills Required

Stakeholder Management, Governance, delivery operations , Reporting