Key Relationships
- Program Manager (Global Health)
- Hospital administration, radiology / sonography, emergency / OPD, IT / PACS, biomedical engineering, procurement, Qure integrations support, MEL (Monitoring -Evaluation -Learning) teams, device / vendor reps
Roles and Responsibilities
Service Delivery Patient Flow
Run the daily POCUS screening workflow end-to-end : patient identification, referral, scan scheduling, results capture, and clinical hand-offs.Coordinate with clinical teams to ensure adherence to SOPs, infection control, and safety protocols.Guide patients through next steps (confirmatory tests, referrals, follow-ups) and reduce loss-to-follow-up.Site Operations Readiness
Maintain device readiness (basic checks, uptime tracking, accessories / consumables inventory); escalate service tickets to vendors / biomed with clear SLAs.Ensure training sessions, refreshers, and user onboarding are done on time; maintain training logs and competency checklists.Display / update SOPs, job-aids, escalation matrices, and contact lists at point of use.Data, Reporting Quality
Capture and track patient and scan data in qTrack (and hospital systems); ensure data completeness, de-duplication, and timely syncing.Run daily / weekly dashboards for volumes, adoption, TAT, and follow-ups, present objective updates in review meetings.Support compliance with consent / ethics / IRB and privacy requirements; flag any deviations immediately.Stakeholder Coordination Issue Resolution
Lead quick daily huddles; maintain an Issue Action Tracker with owners, due dates, and status.Coordinate across departments (radiology, OPD / ED, IT, biomed, admin) to unblock bottlenecks (space, staffing, scheduling, equipment).Prepare concise weekly reports for the Program Manager (deliverables, risks, mitigation, inventory, training, success stories).Required :
Educational Background :
Bachelors in public health, Hospital / Health Administration, Life Sciences, Nursing / Allied Health, Biomedical Engineering, or Management.Professional Expertise :
2-4 years in hospital operations, public health projects, clinical coordination, or field implementation (internships / projects count).Exposure to medical devices, radiology / POCUS, community screening programs, or EMR / PACS / DICOM is a plus.Fluency in the local language and working proficiency in English.Skills Required
Budgeting, Data Analysis, Project Management, Scheduling, Documentation, Risk Assessment