▷ [Urgent Search] Business Analyst

Experience

4+ years

Location

Chennai

About FinSurge

At FinSurge, we are at the forefront of transforming the global financial landscape. By integrating cutting-edge AI-based innovation, we empower today's Banks, Capital Markets, and Financial Institutions to tackle their most complex challenges. From navigating stringent regulatory demands to optimizing operational efficiencies, our solutions enable resilience, agility, and precision in an ever-evolving FinTech market.

Job Summary

We are looking for a skilled and detail-oriented Senior Business Analyst with 4+ years of experience, preferably in the eCommerce domain, to join our team. The ideal candidate should have strong analytical abilities, excellent stakeholder management skills, and a proven track record of translating complex business requirements into clear functional specifications

Key Responsibilities

• Collaborate with business stakeholders, product owners, and engineering teams to gather, analyze, and document business requirements
• Understand and map core eCommerce business processes such as catalog management, cart & checkout, payment gateways, order management, and post-order operations
• Translate high-level business requirements into detailed user stories, use cases, wireframes, and functional specifications
• Work closely with UX / UI teams to create seamless customer journeys and user-friendly interfaces
• Conduct workshops, brainstorming sessions, and stakeholder interviews to elicit business needs
• Support product roadmap development and prioritize features based on business impact
• Assist development and QA teams during sprint cycles by clarifying requirements and reviewing deliverables
• Conduct impact analysis, identify process improvement opportunities, and contribute to product innovation
• Monitor key performance indicators (KPIs) and provide regular updates to stakeholders

Qualifications

Preferred Qualifications