Job Description : Senior Risk Analyst
About Open :
OPEN is a leading connected finance platform that empowers finance teams to manage their cash
flow better by integrating all business finance systems—from banking to accounting ERP, payments, CRM, HRMS, and more—into one unified platform.
Recognized as India's 100th Unicorn, OPEN was awarded ‘Best Workplace 2024’ by IEEE and has been featured among the 'Top 10 companies' by Forbes India and D Globalist's list of 200, and in IDFC FIRST Private Hurun India's Top 200 Self-made Entrepreneurs of the Millennia 2023. OPEN has consistently demonstrated innovation, having won 'Best Digital Banking Solution' at the Global Fintech Fest in 2022, 'Most Innovative Neo Bank' in 2021, and 'Most Innovative Digital Bank' by the Internet and MobileAssociation of India (IAMAI).
With a team of over 300+talented professionals, OPEN is a Series D-funded startup supported by global leaders like Temasek, Google, Tiger Global, IIFL Finance Ltd., SBI Holdings Japan, 3one4 Capital, andothers. To build and strengthen our superpower, we’re on the lookout for an exceptional
Senior Risk Analyst
Experience : - 4-6 years
Location : - Bangalore
Responsibilities :
Monitoring Online and Offline transactions and report patterns of fraudulent activities
Using available tools to thoroughly investigate suspicious transactions or ctivities and make informed decisions / recommendations
Working closely with other teams, such as Customer Support, to better address risk-related
inquiries of end-users
Evaluating merchant risk and recommending ways to mitigate risk.
Handle disputes and chargeback
Handling calls with merchants, banks, payment partner
Requirements
4–5 years of experience in the PAPG risk domain.
Strong experience in Chargeback and Dispute handling.
Prior exposure to handling LEA, Cyber Cell, and fraud-related enquiries.
Solid understanding of end-to-end Transaction Monitoring processes.
Working knowledge and hands-on experience with STR and SAR reporting.
Experience managing AML processes, including Global Negative Databases, PEP, and Sanction checks.
Why work at Open?
You will be part of the early tribe that is changing the way business banking rolls.
Every atom of your work will impact the way millions of businesses are run.
You will work with some of the brightest minds who will celebrate your quirks.
You will find growth & fun to be two-way streets - how you thrive and the way you jive, in turn drives Open.
Risk Analyst • Delhi, India