Renewals Analyst

This role requires an individual who exercises operational excellence, meticulous record-keeping and task management, strong understanding writing and preparing supporting renewal documentation and quotes, with intensive familiarity utilizing tools such as SalesForce, Gainsight, and Conga related to the contract generation.

As a member of this rapidly growing team, a Renewals Data Analyst – Contract will have a direct impact on Responsive’s go-to-market strategy by supporting the CS organization in preparation of resources and documentation related to the client’s renewal including preparation of quotes and supporting documentation for ongoing conversations with the client.

Key Responsibilities :

• Collaborate with Customer Success Managers and Renewal Representatives on renewal document preparation including supplying teams with contract quotes, and supporting documentation for ongoing client renewal conversations.
• Ability to analyze client data within various internal and external tools to gather supporting information needed to create documentation.
• Work with Responsive employees to help identify actions needed to support a successful renewal process.
• Build strong working relationships across Sales, Product and Customer Success teams.
• Other duties as assigned.

Experience :

Education :

Work Timings : US Shift

Knowledge & Skills, Ability :