Guest Relation Executive

Company Description

R3 Spa is an award-winning luxury spa chain with 60+ locations across India , operating within premier 5-star hotels . Built on the philosophy of Relax, Revive & Rejuvenate , R3 Spa delivers indulgent wellness experiences that refresh the mind, body, and soul. Our services include premium massages, facials, body therapies, salon services, and customized wedding packages. With expert therapists, personalized consultations, and a serene ambience, R3 Spa is a sanctuary for holistic well-being across Pan India.

Role Description : Guest Relation Executive (On-site | Pan India)

We are hiring Guest Relation Executives for multiple R3 Spa locations across India. This full-time, on-site role involves delivering exceptional guest service, managing appointments, handling front-desk operations, and promoting spa packages. You will be the welcoming face of the spa, ensuring a seamless, warm, and memorable experience for every guest.

Qualifications

• Strong Guest Relations and Customer Service skills
• Excellent verbal and written Communication
• Sales ability to promote spa packages and services
• Front desk / Reception experience : scheduling, bookings, handling inquiries
• Organized, customer-focused, and able to work in a fast-paced environment
• Professional appearance and warm demeanor
• Experience in spa, hotel, or hospitality industry preferred
• Fluency in English; additional local languages are an advantage

Skills Required

Sales, Guest Relations, Customer Service