Head of Home Care Transformation

Head of Home Care Transformation

BaptistCare, one of Australia’s largest home care providers, is hiring a Head of Home Care Transformation to lead the unification and optimisation program following the National BaptistCare merger.

About the role :

The Head of Home Care Transformation will manage a program of strategic projects to unify and optimise BaptistCare's home care operations. This senior role will work closely with the Chief Operating Officer – Home Care and senior operational leadership across NSW, ACT, Victoria, Tasmania and WA to develop and implement an integrated and streamlined approach to the delivery of high-quality, effective, and financially sustainable services.

The challenging position will focus on understanding the current operating models and environments for the national home care services and manage a suite of projects to deliver one, unified, effective home care model delivering efficient and high-quality outcomes for clients. The HO Home Care Transformation will also introduce innovative solutions to boost service delivery and efficiency, while promoting a culture of continuous improvement and excellence.

This is a national-based role with a requirement to travel as needed.

About you :

The successful candidate will have :

• Tertiary qualifications in fields such as healthcare, aged care, business, project management, healthcare administration, or related areas.
• Substantial leadership experience at a senior level within home care, aged care, or other complex health and human services—preferably in care or community health settings.
• Skills in overseeing, guiding, and executing large-scale strategic initiatives or broad organisational transformations.
• Comprehensive knowledge of Home Care regulations, including service standards, quality benchmarks, and funding mechanisms.
• Proven experience is leading teams that operate across multiple locations in demanding operational contexts.
• A track record of enhancing operational efficiency, increasing workforce engagement, and elevating care quality through the formulation and execution of strategic plans in line with organisational objectives.
• Proven skill in building and sustaining productive relationships with a variety of stakeholders, both internal and external.
• Experienced in managing budgets and resources adeptly.

About us :

We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for-purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia. Together we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre.

The benefits of joining BaptistCare  include access to salary packaging, novated leasing, rewards and recognition programs, wellbeing support programs, an employee referral program, and retail discounts.

If you have further questions regarding career opportunities, please email mytalent@baptistcare.org.au for a confidential discussion with one of our Talent Acquisition Leads.

Applicants are advised to apply promptly as applications may be reviewed before the closing date. The closing date is subject to change without notice.