Analyst II, Identity and Access Management

Overview

Job Purpose

Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in markets that drive the global economy. We are a diverse and inclusive company that values innovation, collaboration, and excellence. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.

As an Identity and Access Management (IAM) professional, you will be responsible for ensuring the security and integrity of our IT systems and applications. You will design, implement, and maintain policies and systems that control user identities, credentials, roles, and permissions across various IT platforms and applications. You will also monitor and audit user activities, troubleshoot issues, and comply with IT standards and regulations. To succeed in this role, you will need strong technical skills, analytical thinking, problem-solving abilities, and knowledge of IT security best practices.

Responsibilities

• Works independently on multiple IT projects as a project team member, occasionally as a project leader.
• Works on moderately-complex to complex system issues or projects that require increased skill in multiple IT functional areas.
• May coach more junior staff.
• Ensure release management and SDLC processes are followed
• Communicate verbally and in writing to technical and non-technical audiences of various levels both internally and externally
• Develop partnership-oriented relationships with business executives and functional leaders, especially as it relates to operations and technology
• Multitask in a fast-paced environment with a focus on timeliness, documentation, and communications with peers and business users
• Develops and manages IT systems for business units across the enterprise.
• Develops and implements strategies to follow IT policies and procedures
• Prepares status reports on related IT functions and related projects to ensure management is appraised of current workload.
• Involved in the evaluation of products and / or procedures to enhance productivity and effectiveness.
• Provides direct support to the business and IT staff.
• Gather and document requirements from relevant business owners
• Create and maintain documentation of system components and their operation
• Write unit and integration tests that ensure system reliability
• Help train end-users on the use of any new tooling
• Take ownership of tools and sub-components
• Properly support and manage user access and passwords per IT policies and procedures
• Proposes and implements systems enhancements that will improve the reliability and performance of the system.
• Monitors usage and performance.
• Installs, maintains, and upgrades internal server hardware and software systems used for designing and developing company products.
• Troubleshoots server, software, and hardware issues.
• Assists with recommending, scheduling, and implementing system hardware and / or software upgrades or repairs.
• Researches, evaluates, and recommends software and hardware products.
• Maintain a secure systems environment.
• Provides new hardware specifications based on application needs and anticipated growth.
• Performs other related duties as assigned.

Knowledge And Experience

Preferred

Skills Required

Networking, Technical Writing, Windows, Network Operating Systems, Sql, web operations , Databases, Storage Management, Linux, Cissp, Cism