Senior Technical Support Associate

Eligibility Criteria :

• Minimum 2 years of experience in Technical Support – Voice Process
• Strong customer service orientation and technical troubleshooting skills
• Excellent verbal and written communication skills in English
• Ability to handle technical queries related to hardware, software, or network issues
• Willingness to work in rotational shifts (including night shifts, if applicable)
• Proficiency in using support tools like remote desktop, ticketing systems, etc. (preferred)
• Educational Qualification : Any graduate (technical background preferred)

Skills Required

Excellent Verbal And Written Communication Skills, Technical Analysis, Crm, Ms Office