Job description
This position is responsible for administering the Clean Earth s credit card programs, analysing reports, and supporting field employees requests. Successful candidate will possess good verbal and written communication skills will be detail-oriented. The candidate must also be proficient in Excel, basic data analysis, and PowerPoint. The person must provide a pleasant customer experience in a timely manner for the internal customers. The person will provide such support in the US Pacific Standard Time and will have a backup to cover other time zones.
Primary Responsibilities
Credit Card Programs
Managing day-to-day administration of Harsco s Travel and Entertainment Cards and Purchasing Cards and Clean Earth s Driver Expense and Fuel Cards
- Issuance of new cards
- Termination of cards for exiting employees or employees that transfer to other roles where no card is required
- Monitoring past due accounts and coordinating collection activities
- Updating profiles as necessary
- Performing administrative updates to cards to ensure clean data
- Run and review reports for abnormal or unauthorized spend
- Performs analytical work on various reports
- Create payment reports for cards as required
- Managing the Clean Earth credit card e-mail inbox
- Work with various departments to collect data, contracts, and other documents
- Escalate issues, concerns, abnormal / unauthorized spend, etc as necessary
- The candidate must have a bachelor s degree with a minimum of 2-5 years experience in a similar role with a medium to large professional organization. Preference will be given to candidates who can demonstrate experience in customer service.
- Excellent verbal and written communication skills and fluency in English are essential.
- Good command on the English language.
- Basic computer skills in MS Office, accounting software, and databases.
- High attention to detail and excellent analytical skills
- Strong interpersonal skills that allow for effective working relationships with field leaders department leads.
Skills Required
Customer Service, Analytical Skills, Communication Skills