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Director of QSR Operations
Director of QSR OperationsThe Bridge Associates • Republic Of India, IN
Director of QSR Operations

Director of QSR Operations

The Bridge Associates • Republic Of India, IN
1 day ago
Job description

We are seeking an experienced and visionary Chief Executive Officer (CEO) to lead a rapidly expanding QSR chain in India, backed by a major Private Equity firm. The CEO will be responsible for driving strategic growth, operational excellence, brand expansion, and profitability across formats and geographies.

This role requires a leader with deep QSR / restaurant / retail expertise, strong financial acumen, a track record in scaling multi-outlet businesses, and experience steering organisations through aggressive expansion and transformation.

Key Responsibilities :

1. Strategic Leadership & Vision :

  • Set and execute the long-term strategy to take the company from 500 Cr to its next phase of scale.
  • Work closely with the Board and PE partner to define growth priorities, investment areas, and value-creation roadmaps.
  • Drive new market expansion, format evolution, and technology-led transformation.

2. Operational Excellence :

  • Ensure world-class operations across all outlets - product consistency, speed of service, hygiene, quality, and customer experience.
  • Strengthen SOPs, supply chain efficiency, and cost leadership across the network.
  • Build robust systems for daily operations, central kitchen efficiency, and multi-city execution.
  • 3. P&L Ownership & Financial Management :

  • Full ownership of P&L, revenue growth, profitability, margins, and operational KPIs.
  • Lead budgeting, forecasting, store-level economics, and unit-level profitability improvement.
  • Implement cost-optimisation initiatives without compromising brand standards.
  • 4. Network Expansion & New Store Rollout :

  • Oversee the rollout of new outlets, including site selection, feasibility studies, and capex optimisation.
  • Drive cluster-based expansion across priority geographies.
  • Execute brand standardisation across formats (dine-in, express, delivery-heavy stores).
  • 5. Brand, Marketing & Customer Experience :

  • Strengthen the brands positioning in a competitive QSR market.
  • Guide menu innovation, pricing, promotions, digital strategy, and CRM initiatives.
  • Ensure customer experience stays at industry-leading levels.
  • 6. Team Leadership & Culture :

  • Build and lead a high-performance leadership team across operations, supply chain, HR, finance, marketing, and technology.
  • Establish a culture of accountability, agility, and operational discipline across the organisation.
  • Develop succession planning and talent capability-building at store, area, and regional levels.
  • 7. Governance, Compliance & Board Management :

  • Ensure strong corporate governance, reporting, risk management, and compliance with regulatory, food safety, and labour laws.
  • Drive transparency and consistent communication with the Board and PE partner.
  • Present performance dashboards, growth plans, and transformation initiatives regularly.
  • Ideal Candidate Profile :

  • 18 to 25 years of total experience, with at least 8 to 10 years in leadership roles within QSR, food service, restaurants, or multi-outlet retail.
  • Proven track record of scaling a multi-location business in India.
  • Strong experience managing large P&Ls of 500 Cr or more.
  • Deep understanding of Indian QSR operations, supply chain, real estate, and consumer behaviour.
  • Experience collaborating with Private Equity investors is a strong advantage.
  • Demonstrated capability in turnaround, scaling, or rapid expansion environments.
  • Strong leadership, commercial acumen, and ability to inspire large teams.
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    Director Of • Republic Of India, IN

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