Senior Consultant Specialist

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist

In this role, you will :

Responsibilities :

1. Service Ownership and Strategy :

• Take ownership of specific services or systems, understanding their purpose, dependencies, and impact on the organization.
• Develop a strategic vision for service improvement, scalability, and reliability.
• Collaborate with stakeholders to align service goals with business objectives.

2. Team Leadership and Management :

3. Service Design and Implementation :

4. Incident Management and Troubleshooting :

5. Vendor and Stakeholder Management :

6. Continuous Improvement and Innovation :

Requirements

To be successful in this role, you should meet the following requirements :