Freelance Role : SAP IDoc & ASN Support Trainer (Logistics & Order Execution)

Company Description

ThreatXIntel is a cybersecurity startup dedicated to safeguarding businesses and organizations against digital threats. The company provides tailored and cost-efficient solutions, including cloud security, web and mobile security testing, cloud security assessment, and DevSecOps. With a proactive approach to security, ThreatXIntel continuously monitors and assesses clients' virtual environments to identify vulnerabilities and prevent potential threats. The organization strives to ensure every business, regardless of size, has access to high-quality cybersecurity services, empowering their clients to focus on growth with peace of mind.

Role Description

We are seeking an experienced SAP Logistics Support Trainer with strong hands-on knowledge in IDoc monitoring, ASN processing, delivery execution, and ERP-WMS integration . The role involves training operational teams , creating troubleshooting playbooks , and providing functional support for day-to-day SAP logistics issues including deliveries, consignment processes, goods issue / receipt (GI / GR), and interface failures.

This role is ideal for a consultant who has worked in SAP SD / MM / LE / EDI / IDoc support and can teach business / end-users how to handle exceptions, analyze failures, and execute proper reversal procedures.

Key Responsibilities

• Train users on how to monitor and troubleshoot SAP IDocs
• Deliver hands-on training on ASN creation, transmission, validation, and resend procedures
• Build and document standard operating procedures for :
• Delivery processing issues
• ASN failures or duplicates
• IDoc workflow and error resolution
• GI / GR confirmation issues
• ERP ↔ WMS interface failures
• Guide users on how to verify ASN transmission history
• Train teams on how to avoid duplicate ASN sends and when resend is allowed
• Create resolution manuals for :
• Stuck or failed IDocs
• Missing POD, missing GI, missing confirmations
• Teach correct reversal versus cancellation handling for consignment stock processes
• Develop troubleshooting checklists for :
• SAP Delivery execution
• EDI / ASN processing
• IDoc status handling
• WMS-SAP interface queues
• Support continuous improvement and process adherence across SCM / OE / CSR operational teams

Required Skills

Sample Topics the Trainer Will Cover

Deliverables

Ideal Candidate