Sr. Manager – HR & Operations

About Us

eZone Staffing LLC is a leading staffing and recruiting firm specializing in connecting top-tier talent with exceptional companies across various industries, including IT, Engineering, Healthcare, Finance, and more. With a strong reputation for delivering high-quality candidates, we help businesses build world-class teams efficiently.

Role Overview

We are looking for a dynamic and experienced Sr. Manager - HR & Operations to oversee and optimize our HR and operational functions. This individual will play a critical role in talent acquisition, compliance, employee engagement, day to day office operations and streamlining operational processes to enhance business efficiency.

Key Responsibilities

HR Leadership & Strategy

Develop and implement HR policies, procedures, and best practices tailored for the staffing and recruiting industry.

Oversee end-to-end recruitment, onboarding, and retention strategies to maintain a high-performing team.

Manage employee relations, ensuring compliance with Indian labor laws and staffing industry standards.

Talent Acquisition & Workforce Management

Collaborate with recruiters and hiring managers to attract top-tier talent for both internal and client-facing roles.

Monitor and improve the hiring process, ensuring alignment with client demands and market trends.

Maintain strong relationships with external stakeholders and hiring partners.

Operations & Compliance

Ensure compliance with Indian employment regulations and background checks.

Streamline HR operations, including payroll, benefits administration, and performance management.

Optimize operational workflows to improve efficiency and reduce turnaround time for placements.

Performance Management & Employee Engagement

Drive a performance-based culture by implementing KPI-driven evaluation processes.

Lead training and development initiatives to upskill employees and improve team effectiveness.

Foster a positive work culture by organizing employee engagement programs and retention strategies.

Process Improvement & Technology Integration

Implement HR technology and ATS (Applicant Tracking Systems) to enhance hiring efficiency.

Identify process gaps and introduce automation to improve workforce productivity.

Analyze HR and operational metrics to drive data-informed decisions.

Qualifications & Requirements

• ️ Bachelor’s / Master’s degree in HR, Business Administration, or related field.
• ️ 8+ years of experience in HR & Operations, preferably in the staffing & recruiting industry (USA & Canada focus preferred).
• ️ Strong knowledge of Indian labor laws, employment regulations, and compliance standards .
• ️ Proven track record in scaling recruitment operations and improving HR processes .
• ️ Experience with HRMS, ATS, payroll systems, and workforce management tools .
• ️ Exceptional leadership, communication, and problem-solving skills.
• ️ Ability to work in a fast-paced, high-growth environment and adapt to market changes.

Why Join Us?

Competitive Salary

Opportunity to work with a growing and dynamic team

Leadership role with decision-making authority

Collaborative and innovative work environment