No longer accepting applications
General Manager - Insurance Operations
HCLTechMadurai, IN1 day ago
Job description15 years + operational management experience Track record for delivering end to end process improvements and transformation, including offshoring of complex processes First-hand experience of RPA and driving Lean change a strong advantage Onshore / offshore operating structure, including responsibility for managing significant teams based outside India (preferably UK or US) Complex process background, preferably including Insurance process . Not necessarily in life & pensions sector but familiarity with financial services highly desirable. Ability to work in matrix / dotted line structure Strong communication and influencing skills – very important because of number of UK-based direct reports Personal flexibility and willingness to travel at short notice Candidate needs to be credible both to FCA as an Approved Person (hence importance of relevant experience) and to Clients Responsible for up to 300 people Reporting to the COO
Role : Head of Delivery (Insurance Operations)
Department : Insurance Business Services (Business Process Outsourcing Division)
Location : Chennai, India
Key relationships : Operations team, Customer, IT delivery Team, Development team, Infra teams
Role Description :
Functional responsibility will cover service delivery both onshore and offshore.
- Initially taking on management of Offshore operational resources in Chennai and Lucknow
- Responsible for improving Turnaround time, Active time, Customer Satisfaction
- Increasing and driving more work offshore
- Implementing RPA and other automation
- Working with IT to deliver customer innovation – eg new “Digital” processes for our clients
- Supporting new sales opportunities to deliver refined and new service offerings for our existing and new clients
Skillsets required
Create a job alert for this search
Operation Manager • Madurai, IN
Related jobs
- Promoted
Business Operations Specialist
OTP TalenAqua Private LimitedDindigul, IN Job Description : Business Operations Manager / Analyst / Specialist.Business Operations professional.The ideal candidate will bring expertise from.
Pharma, E-commerce, or Retail industries.This role...Show moreLast updated: 1 day ago
- Promoted
Process Associate- P&C InsuranceUnderwriting
GenpactMadurai, Tamil Nadu, India Ready to shape the future of work.At Genpact we dont just adapt to changewe drive it.AI and digital innovation are redefining industries and were leading the charge.
Genpacts AI Gigafactory our indu...Show moreLast updated: 25 days ago
- Promoted
Manager - Captive Insurance
Selections HR Services Private LimitedMadurai, IN Finance & Accounting professional.Lead and manage a large team delivering middle-office services across Accounting, Treasury, Risk & Compliance.
Oversee and review management accounts, financial sta...Show moreLast updated: 16 days ago
- Promoted
Sales Manager-Bancassurance-Axis
ConfidentialMadurai, India Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.Engage with cross functional teams to ensure seamless execution of work across cha...Show moreLast updated: 19 days ago
- Promoted
Senior Associate, Pharma Commercial Operations
KMK Consulting Inc.Madurai, IN KMK is a global data analytics and technology consulting company empowering leaders across the Life Sciences industries to make better data-driven decisions.
Our data analytics and software platform...Show moreLast updated: 30+ days ago
- Promoted
Manager - Trade Operations
Delta ExchangeDindigul, IN Delta Exchange is a dynamic and rapidly growing crypto exchange that specializes in facilitating derivatives trading, with a primary focus on Options trading.
We are India’s largest and world’s 2nd ...Show moreLast updated: 8 days ago
- Promoted
Director Operations - AI-Powered Global Tech Startup
SkillsCapitalDindigul, IN We are a high-growth startup revolutionizing how companies access top-tier tech talent.Our proprietary AI / ML / NLP-powered Talent Cloud and Blockchain-based vetting engine enable global clients to hi...Show moreLast updated: 9 days ago
- Promoted
- New!
Assistant Manager – Operations
Youniq Mindsmadurai, tamil nadu, in Assistant Manager – Operations.We are seeking a driven and detail-oriented professional to join as.Assistant Manager – Operations.
This role is ideal for individuals with a background in.If you thri...Show moreLast updated: 6 hours ago
- Promoted
Business Risk Manager (Savings)
RevolutMadurai, IN People deserve more from their money.More visibility, more control, and more freedom.Since 2015, Revolut has been on a mission to deliver just that.
Our powerhouse of products — including spending, ...Show moreLast updated: 30+ days ago
- Promoted
- New!
Operations / Compliance
Right Returns Financial PlanningDindigul, IN The role involves working in execution, reporting and compliance area.It would involve successfully supporting team members as well as clients on the same page on the purpose and process of executi...Show moreLast updated: 1 hour ago
- Promoted
Revenue Operations Manager
XshoreMadurai, IN We are seeking a data-driven and process-oriented.Revenue Operations Manager (RevOps Manager).CRM and email automation initiatives at Xshore.
This role is at the heart of our go-to-market operations...Show moreLast updated: 10 days ago
- Promoted
Operations Lead
Flock AIDindigul, IN Flock is building the future of 1 : 1 personalized commerce.We're a venture-backed AI-powered visual commerce partner built specifically for the retail industry.
Our platform creates lifelike AI-gener...Show moreLast updated: 6 days ago
- Promoted
Revenue Operations Associate
Scrut AutomationMadurai, Republic Of India, IN Job Title : Revenue Operations Associate.Scrut Automation is a global leader in Governance, Risk, and Compliance (GRC).Our mission is to help modern enterprises move beyond simple checklists to buil...Show moreLast updated: 30+ days ago
- Promoted
Account Manager – Global Enterprise Accounts
72 DragonsDindigul, Republic Of India, IN Claims, Member, Provider, Encounter).Skilled in SQL and BI tools (Tableau, Power BI);.Show moreLast updated: 2 days ago
- Promoted
Technical Services Manager
GenScriptMadurai, IN Coordinate accountteam to drive business growth by strengthening the service levelto customer.Develop technical solution / innovation for regionalkey account and distributors to address customer need...Show moreLast updated: 30+ days ago
- Promoted
Magma General Insurance - Cluster Manager - Health Agency
Magma general InsuarnceMadurai, India Manager - Health Agency Department : Health Agency Location : Raipur, Bangalore, Madurai, Kolhapur ...Show moreLast updated: 30+ days ago
- Promoted
- New!
Lead - Revenue Assurance
CarDekho Groupdindigul, tamil nadu, in Design and enforce robust control mechanisms for end-to-end revenue flow - from booking to realization - across large transaction volumes and multiple business units.
Monitor daily inflows / outflows ...Show moreLast updated: 14 hours ago
- Promoted
- New!
Intrapreneur (Business Manager, Operations & Growth)
AathvanDindigul, Tamil Nadu, India Why join? Modern Mint is scaling fast.Recognised by a Nobel Laureate.Played by top business people & investors.Launching the Break First Barrier campaign for girl empowerment.Kickstarter launch...Show moreLast updated: 10 hours ago