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Business Development Manager (Digital Workplace Services)
Business Development Manager (Digital Workplace Services)Confidential • Mumbai, India
Business Development Manager (Digital Workplace Services)

Business Development Manager (Digital Workplace Services)

Confidential • Mumbai, India
13 hours ago
Job description

Business Development Manager – Digital Workplace Services

Company : Teceze

Function : Sales / New Business Acquisition

Role Type : Individual Contributor

Location : Onsite Travel : Up to 50% (domestic and / or international as required)

Role Summary

Teceze is looking for a high-performing Business Development Manager (BDM) – Digital Workplace Services to drive new business growth and own revenue generation across targeted regions and accounts.

The ideal candidate has a proven track record of selling Digital Workplace Services (DWS) and consistently generating at least USD $5M in new revenue per year . This is a hands-on, hunter-style role focused on outbound prospecting, pipeline creation, and deal closure . The BDM will act as an individual contributor for their revenue target, with strong support from presales, delivery, and leadership teams.

Key Responsibilities

1. New Business Acquisition

  • Own end-to-end sales cycle for Digital Workplace Services : prospecting, qualification, proposal, negotiation, and closure.
  • Consistently generate USD $5M+ in annual new revenue from new logos and / or expansion of assigned accounts.
  • Develop and execute an account-based sales strategy targeting mid-market and enterprise clients.

2. Outbound Prospecting & Pipeline Generation

  • Drive outbound prospecting via cold calls, cold emails, LinkedIn outreach, events, and networking.
  • Identify, engage, and nurture decision-makers and influencers (CIO, Head of Infrastructure, Head of End-User Computing, Procurement, etc.).
  • Build and maintain a robust 3x–4x pipeline to support revenue targets.
  • 3. Solution Selling – Digital Workplace Services

  • Understand and position Teceze's Digital Workplace portfolio, including :
  • End-User Computing & End-User Support
  • Field Services / FSO
  • Service Desk & Remote Support
  • Device Lifecycle Management (procurement, IMAC, break-fix)
  • Modern Workplace, Collaboration & Productivity tools
  • Work closely with presales and delivery teams to shape value-based solutions and compelling proposals.
  • 4. Client Engagement & Meetings

  • Spend up to 50% of time travelling to meet clients and prospects onsite.
  • Conduct discovery workshops, customer presentations, and solution walkthroughs.
  • Build deep, trusted relationships with senior stakeholders, understanding their business and transformation priorities.
  • 5. Deal Management & Commercials

  • Own pricing, proposal, and contract negotiations in alignment with company guidelines and margin expectations.
  • Prepare and present business cases and ROI / TCO justifications to client stakeholders.
  • Ensure deals are structured for profitable growth and smooth transition to delivery.
  • 6. Forecasting & Reporting

  • Maintain accurate and updated opportunity, pipeline, and forecast data in the CRM.
  • Provide regular reports on pipeline health, key deals, risks, and required support to leadership.
  • Meet and exceed monthly, quarterly, and annual sales KPIs.
  • Key Requirements

  • Experience :
  • 7–12+ years of experience in IT services sales, with 3–5+ years focused specifically on Digital Workplace / End-User Computing / Managed Services .
  • Demonstrated success in achieving USD $5M+ in annual revenue in similar roles.
  • Sales Skills & Knowledge :
  • Strong hunter profile with proven outbound prospecting and cold outreach experience.
  • Solid understanding of Digital Workplace Services and managed services commercial models (fixed price, T&M, FTE, outcome-based).
  • Experience selling into mid-market and enterprise customers (regional or global).
  • Ability to manage complex sales cycles with multiple stakeholders and long lead times.
  • Soft Skills :
  • Excellent communication, presentation, and negotiation skills at CXO and Director level.
  • High energy, self-driven, and comfortable operating as an individual contributor with ownership of the full target.
  • Strong relationship-building and stakeholder management capabilities.
  • Willingness and ability to travel up to 50% of the time .
  • Tools & Tech :
  • Proficiency with CRM tools (e.g., Salesforce, HubSpot, Zoho) and MS Office (PowerPoint, Excel, Word).
  • Comfortable using LinkedIn Sales Navigator and other prospecting tools.
  • Education :
  • Bachelor's degree required; MBA or equivalent in Business / Marketing / IT is a plus.
  • Performance Metrics (KPIs)

  • Annual New Revenue : minimum USD $5M from Digital Workplace Services.
  • Pipeline coverage and progression (3x–4x of target).
  • Number and value of qualified opportunities created.
  • Win rate for qualified opportunities.
  • Gross profit and margin on closed deals.
  • Client satisfaction and referenceability of new accounts.
  • Compensation & Benefits

  • Base Salary : Competitive, commensurate with experience and market.
  • Commission :
  • 10% commission on gross profit for deals closed, on top of base salary .
  • Commission plan aligned to quarterly and annual targets, with accelerators for overachievement (where applicable).
  • Additional benefits as per company policy : health insurance, allowances, performance incentives, etc. (to be specified).
  • #teceze #DWP #DigitalWorkplaceServices

    Skills Required

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