Trade Operations Manager

About SingX

SingX is an established Payment Services company licensed by the MAS and headquartered in Singapore. We launched our digital remittance solution in Singapore in 2017. We today operate in 3 major financial centres (Singapore, Hong Kong and Australia) and make payments to over 180 countries across the world.

The company has been the recipient of multiple industry awards (including the MAS Fintech award in 2017) and is ranked amongst the top 5 cross border payment services in Singapore. SingX is well-funded, has established a profitable business model and is experiencing very rapid growth. The company culture is characterized by trust, transparency, and a restless level of ambition.

Our client focus includes individual consumers, businesses and Financial Institutions / Payment Intermediaries. We offer a comprehensive product suite covering cross-border payments, international collections, account issuance and FX. All solutions are 100% tech enabled.

SingX business solutions represents the fastest growth opportunity for the company today. We serve traditional MSMEs and have a strong emphasis on the international trade segment. Our value proposition for trade clients includes, International Pay and Receive Solutions , Trade Collection services for both importers and exporters, and fraud checks.

About the Role

We are looking for a Trade Operations Manager to join our team in Pune , India. The potential candidate will be responsible for managing and processing of Documentary Trade Collections for all SingX trade clients.

The Trade Operations Manager is responsible for the end-to-end management of the Trade collection process, ensuring compliance with international trade regulations and timely settlement of acceptances and payments. This role involves coordinating with various stakeholders, including exporters, importers, financiers, and other trade partners, to facilitate the smooth flow of trade transactions. The candidate will need to have a strong understanding of trade documentation and financing instruments and a keen eye for detail to minimize risks and errors.

Key Responsibilities :

• Receive, review, and process trade documents, ensuring compliance with international trade regulations and agreed terms of collection and acceptance.
• Work closely with exporters, importers, and other trade partners to ensure the smooth processing of collections and acceptances.
• Assess potential risks associated with the documentary collection process and escalate issues in a timely manner.
• Maintain accurate records for all collection transactions and acceptances and ensure timely follow up.
• Identify opportunities for process improvement and efficiency enhancements within the trade collections operations.

The ideal candidate should have :