Salesforce Architect / Administrator (SME)

Title : Salesforce Architect / Administrator (Healthcare Technology)

Location : Remote (U.S. or Offshore – Eastern Time Zone preferred)

Department : Market Development & Technology Services

Reports To : Director, Market Development

Overview :

A rapidly growing national healthcare organization is expanding its Salesforce ecosystem to support internal operations and new technology service offerings. The team is seeking a Salesforce Subject Matter Expert who can architect, administer, and guide the next phase of Salesforce growth across a complex, matrixed environment.

This individual will play a key role in designing a scalable Salesforce environment that connects multiple departments, enhances data visibility, and supports commercialization of new healthcare technology solutions. The position combines strategic architecture and hands-on execution, ideal for a professional who can think big-picture while delivering practical results.

Key Responsibilities :

Architecture & Strategy

• Lead the design and architecture of the company’s Salesforce ecosystem, including Sales Cloud, Service Cloud, and potential future modules such as Experience Cloud, CPQ, and Portals.
• Translate business objectives into scalable Salesforce solutions supporting Sales, Operations, Finance, and Technology teams.
• Develop a multi-year Salesforce roadmap within the first 90 days, aligning technical solutions to organizational goals.
• Partner with business stakeholders to define requirements, processes, and data models for cross-functional integrations.

Administration & Development

Cross-Functional Enablement

Integration & Scalability

Qualifications :

Initial 90-Day Milestones

Ideal Candidate Traits