Customer Support Executive

About Us :

Onboard Aero Consultant provides consultancy services in sales, logistics, finance, design, IT, and HR for clients in the aviation and fitness industries. We are now seeking a proactive and customer-focused individual to join our team as a Customer Support Executive , handling customer queries via WhatsApp and online platforms .

Key Responsibilities :

• Respond promptly and professionally to customer inquiries via WhatsApp and online channels.
• Provide accurate product / service information and resolve queries effectively.
• Maintain detailed records of customer interactions and feedback.
• Coordinate with relevant internal teams to ensure timely resolution of issues.
• Build positive relationships with customers to enhance satisfaction and loyalty.
• Stay updated with product knowledge, especially fitness equipment, to assist customers better.

Qualifications & Skills :

What We Offer :