Senior Product Owner [T500-21041]

About Ferguson :

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries : Commercial / Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Key Responsibilities

Collaborate cross-functionally with Product Managers to translate strategic goals into actionable technical requirements.

Facilitate agile ceremonies including sprint planning, backlog grooming, stand-ups, and retrospectives.

Author and refine user stories, epics, and acceptance criteria with a focus on clarity, feasibility, and business impact.

Visualize workflows and system interactions using flowcharts, diagrams, and other modeling tools to support engineering understanding.

Maintain a prioritized backlog, ensuring alignment with roadmap objectives and technical dependencies.

Serve as a liaison between engineering and business teams, helping to interpret technical discussions and communicate implications to non-technical stakeholders.

Track and report on technical KPIs, release readiness, and delivery timelines.

Champion user experience and operational efficiency, especially in areas like keyword search, category ranking, and product data tooling.

Support continuous improvement by gathering feedback from internal users and stakeholders to refine processes and outcomes.

Soft Skills & Collaboration :

Strong communication and storytelling skills to convey complex ideas simply.

Ability to navigate ambiguity and drive clarity in fast-paced environments.

Empathy for both end users and engineering teams, balancing needs and constraints.

Comfortable negotiating priorities and trade-offs across business and technical domains.

Proactive in seeking feedback, resolving blockers, and fostering team alignment.

Preferred Experience :

Experience working in eCommerce, search optimization, or digital merchandising is a plus.

Familiarity with tools like Jira, Confluence, Lucidchart, Figma, or similar.

Understanding of agile methodologies and product development lifecycles.

Exposure to search platforms (e.g., Lucidworks, Bloomreach) or product data systems is beneficial.