Guest Service Associate- F&B Service

Key Responsibilities :

People Management

• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Ensure to attend to guest complaints requests or inquiries regarding the food and services.
• Establish and maintain seamless co-ordination & co-operation with all departments of Novotel to ensure maximum cooperation productivity morale and guest service.

Financial Management

Operational Management

Hygiene / Personal safety / Environment :

Key Contacts

Liaises with

Responsible for (as assigned)

Food & Beverage Department

Trainees

Qualifications :

Additional Information :

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment a warm and welcoming culture excellent working conditions and to promote the development of all people including those with disabilities.

When applying do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

Remote Work : No

Employment Type : Full-time

Key Skills

Anti Money Laundering,Electro Mechanical,General Insurance,AECOM,Export Sales,Accident Investigation

Experience : years

Vacancy : 1