Managing Director- Head of Engineering for Human Resources, Legal, Internal Audit, ESPA, CSIS and CBNA

The Head of Engineering for Human Resources, Legal, Internal Audit, ESPA, CSIS and CBNA reports to the Head of Enterprise Technology. This person leads a global engineering organization of over 700 people as Citi accelerates its modernization and simplification goals while improving risk management effectiveness and efficiency.

Responsibilities:

• Lead and manage a global team or teams of engineering professionals to drive business and technology value, working with peers and partners
• Define and implement the workforce strategy creating an organization of happy, productive, engaged, co-located engineering teams
• Implement career development frameworks and processes for the team, providing coaching, mentoring and development of engineering and related resources
• Be a great partner, but also hold your peers (Product, UX, Architecture) accountable for partnering with you in delivery
• Actively participate as a stakeholder in Product discussions, providing valuable input on product roadmap and requirements and advocating for initiatives
• Be a strong advocate for and drive the adoption of modern engineering practices including scaled agile, DevOps, CI/CD and automation
• Stay abreast of domain and industry developments and advocate relevant technology strategies as appropriate, including the use of AI/Gen AI, and cloud technologies
• Develop and implement the technology roadmap and strategy and provide ownership for technology products, working in partnership with the product organization
• Build productive relationships with business counterparts
• Provide conceptual analyses for a variety of broad and complex issues
• Manage all products from design to implementation and ongoing performance according to business need
• Ensure all technology standards are developed, understood and adhered to operationally around the globe
• Ensure that Citi makes appropriate strategic choices in onboarding, managing and exiting of vendors and suppliers from the product portfolio
• Manage a department of multiple teams from various technology disciplines, overseeing planning, performance management/counseling, pay decisions
• Provide an environment where Subject Matter Experts can prosper and deliver effectively
• Oversee the technology budget and manage the budget and forecasts to ensure relevant targets are met
• Utilize in-depth knowledge of how technology integrates within Citi and of direct competitors products and services
• Make evaluative judgments based on analyzing information in complicated or unique situations, utilizing multiple sources of information
• Negotiate with senior leaders across functions and with external parties as required
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup Policy
• Applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting issues as they arise

Qualifications:

• Relevant leadership and delivery experience in an Engineering focused role with extensive experience in global business, functional and technology sectors
• Experience working in Financial Services or a large complex and/or global environment
• Experience providing leadership for scaled agile release trains preferred; program management experience helpful
• Consistently demonstrates clear and concise written and verbal communication ranging from own team to senior business executives
• Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
• Experience in tracking and monitoring delivery, productivity and organizational health metrics
• Experience planning, forecasting and managing technology budgets at team level, including project tracking and governance
• Demonstrated systems thinking, critical analysis and design thinking skills
• Demonstrated ability to influence remote, senior stakeholders including senior business executives
• Ability to work in a global matrix environment and partner with virtual teams and external partners
• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
• Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements

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Job Family Group:

Technology

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Job Family:

Applications Development

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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