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Hotel General Manager

Hotel General Manager

HOTEL POLO TOWERS GROUPrajkot, India
6 hours ago
Job description

Pre-Opening Phase

  • Work closely with owners, consultants, and the corporate office to execute the pre-opening plan.
  • Oversee construction progress, snagging, fit-outs, and ensure compliance with brand standards.
  • Coordinate with technical services, procurement, IT, and contractors to ensure timely delivery.
  • Develop Standard Operating Procedures (SOPs) aligned with the brand and local requirements.
  • Plan and execute the hotel’s pre-opening critical path and budget.

Team Building & HR

  • Recruit, train, and lead a pre-opening leadership team and staff across all departments.
  • Implement brand culture, values, and training standards.
  • Establish performance metrics and succession planning for key roles.

    • Financial & Business Strategy

  • Develop and manage the pre-opening budget, including operational, marketing, and manpower costs.
  • Create the business plan, including revenue forecasts, positioning strategy, and cost controls.
  • Work with the sales & marketing team to launch pre-opening campaigns and PR initiatives.

    • Operations Readiness

  • Ensure licenses, permits, and statutory compliances are in place.
  • Establish vendor contracts, supply chain, and inventory management systems.
  • Set up IT systems, PMS, POS, and accounting systems for smooth functioning.
  • Conduct trial runs, soft opening, and operational audits before the official launch.

    • Post-Opening

  • Drive commercial performance to achieve occupancy, ADR, RevPAR, and profitability targets.
  • Build strong guest engagement, loyalty programs, and brand positioning in the market.
  • Continuously monitor service standards, guest satisfaction, and operational excellence.
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    General Manager • rajkot, India