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Support Executive

Support Executive

abytepune, India
30+ days ago
Job description

Job Title : Support Executive Description

The Support Executive will be responsible for providing excellent customer service and technical support to clients. They will handle incoming inquiries, troubleshoot technical issues, and ensure customer satisfaction.

Responsibilities

  • Responding to customer queries via phone, email, and chat
  • Diagnosing and resolving technical issues
  • Escalating complex problems to the appropriate teams
  • Providing product information and guidance to customers
  • Maintaining accurate records of customer interactions

Qualifications

  • Bachelor's degree in a related field
  • Previous experience in customer support or a similar role
  • Excellent communication skills
  • Strong problem-solving abilities
  • Ability to work well under pressure

    • Skills

  • Customer Service
  • Technical Support
  • Communication
  • Problem-Solving
  • Time Management
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    Support Executive • pune, India