Field Service Engineer

Company Description

HMS Medical Systems has been a leading manufacturer, supplier, and exporter of physiotherapy and electrotherapy equipment since 1994. Recognized globally for our high-quality products, we are a well-known brand in the industry. Our diverse product range includes devices like Interferential therapy, TENS, Ultrasound therapy, Laser therapy, Muscle Stimulator, and various exercise therapy equipment. We are ISO 13485 : 2016 and CE certified, ensuring our commitment to quality and customer satisfaction. Our products are known for their durability, optimal performance, and high utility, meeting international standards.

Role Description

This is a full-time, on-site role located in Chennai for a Field Service Engineer. The Field Services Engineer will be responsible for performing field service tasks which include troubleshooting, providing technical support, conducting preventive maintenance, and ensuring customer service excellence. The role involves daily travel to client locations to install, maintain, and repair medical equipment, ensuring all operations are conducted safely and efficiently.

Qualifications

Experience in Field Service and Troubleshooting

Strong Technical Support and Preventive Maintenance skills

Excellent Customer Service skills

Ability to work independently and manage time effectively

Valid driver's license and ability to travel frequently

Bachelor's degree in Biomedical Engineering, Electronics, or related field

Experience in the medical equipment industry is a plus