Job Description : Senior Network Engineer
Location : Bengaluru, India (Hybrid – 2 days onsite : Wednesday & Thursday)
Shifts : Rotational (5 : 30 AM – 2 : 30 PM | 1 : 30 PM – 10 : 30 PM | 10 : 00 PM – 6 : 00 AM
Work mode : Full time
Experience : 7 + years
Role Overview
We are seeking a highly skilled Senior Network Engineer with a minimum of 7 years’ experience in enterprise networking. The ideal candidate will have strong expertise in Cisco switching and routing, hands-on experience with enterprise-scale environments, and working knowledge of firewalls (Palo Alto). This role involves operational support, standardization, documentation, and troubleshooting of enterprise-wide network infrastructure.
Key Responsibilities
- Provide end-to-end enterprise network support, including operational engineering, troubleshooting, and incident resolution.
- Lead switching and routing operations (Cisco – >
90% of environment; limited Juniper exposure).
Troubleshoot and maintain routing protocols : OSPF, BGP, ISIS, and STP at an expert level.Support wireless LAN environments : Cisco WLC (Wireless LAN Controller), APs, and enterprise Wi-Fi troubleshooting.Contribute to firewall operations with Palo Alto (basic troubleshooting, failover mechanism awareness).Maintain network documentation, inventory, and topology diagrams.Shadow and support the telephony team for enterprise incident resolution.Drive standardization, end-of-life (EOL) / end-of-support (EOS) planning, and other operational excellence initiatives.Participate in enterprise issue resolution – including joining calls with enterprise offices to lead troubleshooting.Work with ticketing systems such as ServiceNow (SNOW) and Remedy; familiarity with E-bonding integrationspreferred.Required Skills & Qualifications
7+ years of hands-on experience in enterprise networking.Cisco Certified Network Professional (CCNP) or equivalent level mandatory.Expertise in Cisco routing & switching (90%+ of environment).Strong knowledge of STP, OSPF, BGP, and ISIS.Experience in Cisco Wireless LAN Controllers (WLC) and enterprise Wi-Fi troubleshooting.Basic understanding of firewalls, ideally Palo Alto (failover, HA concepts).Experience with network documentation, diagrams, and inventory management.Strong problem-solving and troubleshooting skills in enterprise-scale networks.Familiarity with ITSM / ticketing systems (ServiceNow, Remedy).