Hiring for Customer Service - Mumbai

JOB DESCRIPTION

Roles & Responsibilities :

• Coordinating with local customers for cargo and maintaining the LCL shipment sheets with respect to cargo.
• Timely submission of rates
• Coordinating with the internal department for SI, invoices, BLS, etc
• Monitoring Releasing of BL
• Coordinating with Carriers for container transshipments details
• Coordinating with customers on outstanding payments
• Outstanding follow-up
• Send a Pre-alert to the planning on time
• Coordination between CHA, Forwarders & CFs Team.

Skills Required

Outbound Calls