Client Relationship Manager - Health InsuranceEven • Hyderabad, Republic Of India, IN
Client Relationship Manager - Health Insurance
Even • Hyderabad, Republic Of India, IN
2 days ago
Job descriptionEducate customers on how to use the app, file claims, and access health services. Be the go-to person when they need support — from hospital visits to documentation help. Handle critical customer escalations — especially when things go wrong. Coordinate with internal teams to resolve issues quickly and empathetically. Identify opportunities to cross-sell and upsell additional services. Pitch value-added offerings that make sense for each customer. Drive referrals from happy, well-serviced clients. 1–4 years of experience in Field Sales, Insurance Renewals, Customer Servicing, or Healthcare Excellent communication in Hindi + English + Regional language of the city Empathetic, patient, and able to handle tough conversations Tech-savvy — you’re comfortable with mobile apps, digital processes, and CRMs Target-driven and self-motivated to own customer outcomes.
Clinic Account Manager
Location : Hyderabad | Function : Renewals & Client Servicing | Type : Full-Time
About the Role
At Even Healthcare, we don’t just sell health plans — we deliver peace of mind.
As a Relationship Manager, you'll be the go-to expert for customers post-purchase. You’ll own a portfolio of accounts, ensure every customer knows how to use their plan, solve service issues, and most importantly — retain and grow revenue through excellent customer experience.
This is not a back-end desk job. It's a high-impact, on-ground role where you meet real people, solve real problems, and see the difference you make.
What You’ll Do Drive Renewals & Retention
- Meet customers whose plans are up for renewal.
- Build trust, solve blockers, and ensure they continue with us for the long term.
- Keep track of renewal timelines and close them proactively.
Customer Servicing & Onboarding
Solve Escalations On-Ground
Grow Revenue from Existing Accounts
What Makes You a Great Fit
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Client Relationship Manager • Hyderabad, Republic Of India, IN
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